The IRS has announced Monday, Jan. 29, 2024, as the official start date of the nation’s 2024 tax season when the agency will begin accepting and processing 2023 tax returns. Taxpayers will continue to see helpful changes following ongoing transformation work at the IRS, including:
- Expanded in-person service at the Taxpayer Assistance Centers;
- Increased help available on the toll-free line and an expanded customer call back feature;
- Improvements to the Where’s My Refund? tool;
- An enhanced IRS Individual Online Account that includes chat, the option to schedule and cancel future payments, revise payment plans and validate and save bank accounts;
- A new, pilot tax filing service called Direct File that gives eligible taxpayers a new choice to file their 2023 federal tax returns online, for free, directly with the IRS; and
- Enhanced paperless processing.